Terms

Accounts are created by institutions. There is no public sign-up, and you cannot create an account for yourself or for anyone else. If you need an account, or need one closed, your institution is the right contact.

Your account is yours alone. Do not share your password or let someone else use your account — a teacher sees your work as your work, and a shared account makes that untrue.

Many students using Learning OS are minors. Where your institution has recorded that a guardian’s consent is needed, parts of the product stay closed until that consent is given, and your guardian can refuse or withdraw it. That is explained on the privacy page.

Please do not:

• copy, download in bulk, republish or redistribute the textbook content, questions, explanations or figures — they are the publisher’s work and are licensed for your study, not for onward sharing;
• try to reach another student’s work, another class’s material or another institution’s records;
• attempt to extract answer keys, or to make the tutor reveal an answer it is designed to withhold;
• use automated tools to scrape the product, or make requests at a rate no person could;
• post anything in a class discussion that you would not say in that classroom.

Your institution can suspend or close an account. We can also restrict access where it is being used in a way that risks other people’s data or the service itself.

The tutor answers from the lesson material in front of you, and it is built to ask rather than to tell — it offers a hint at a time in a fixed order, and that order is enforced by our servers, not left to the model’s discretion.

It can still be wrong. It is an AI, and AI gets things wrong: an explanation can mislead, and a hint can point the wrong way. Treat it as a study aid, not as an authority. Your printed book and your teacher are the authority, and where the tutor disagrees with your book, the book wins. If something looks wrong, please report it — there is a way to do that in the product, and reports are read.

AI-written explanations are not shown to students until a teacher or an authorised content editor has approved them. That is enforced by the system rather than by anyone remembering to do it.

Learning OS is a study tool. It does not promise an examination result, a rank, a mark or an improvement, and nobody should present it as doing so. How well you do depends on your work, your teaching and a great deal we have no part in.

We also do not promise that the service is always available. It is maintained, updated and occasionally interrupted.

The textbook content, questions and figures belong to their publisher and are used under licence. The software, the interactive diagrams and the explanatory material written for the product belong to Learning OS. Notes you write and posts you make in a discussion remain yours; we hold them so your institution can run the product and so you can read them back.

Learning OS does not charge students, parents or teachers, and it holds no payment details for them. There is no subscription to cancel and no in-product purchase. Fees, where they apply, are a matter between Learning OS and your institution.

If these terms change materially we will update this page and the date at the top of it.

Some parts of a complete set of terms — the governing law, how disputes are resolved, and the limits of our liability — are being drafted with legal advice and are not stated here yet. We would rather leave them out than publish wording that has not been reviewed.

Contact the school, college or institute that created your account. They hold your records and can act on a request about them directly.

Signed in? You can see what we hold, correct what is yours to correct, and raise a formal request from the privacy section of your account.